These terms govern the use of our B2B staging equipment, bulk furniture supply, and space-planning software. They outline the responsibilities of both parties and the limits of our liability when you engage our services for corporate events and large venue projects in Malaysia.
We supply heavy-duty staging platforms, bulk furniture, and architectural space-planning software to licensed event management companies and venue operators. Our role is limited to the provision of these goods and tools. We do not manage your event, staff your venue, or provide on-site event coordination unless a separate written agreement is signed.
You are responsible for ensuring that your venue's floor load capacity, access routes, and local safety regulations accommodate the equipment you order. You must provide accurate site measurements and confirm delivery windows at least 48 hours before the scheduled date. Any structural modifications to our staging systems are prohibited without prior written consent.
All staging components and furniture are inspected before dispatch. Upon delivery, you must check the shipment for visible damage or missing items and report discrepancies within 24 hours. Failure to do so constitutes acceptance of the equipment in its delivered condition. We are not liable for damage caused by improper handling after delivery.
Our space-planning software is licensed for internal planning purposes only. You may not resell, sublicense, or redistribute the software or its output to third parties without a separate commercial agreement. The software is provided on an "as is" basis, and we do not guarantee that it will be error-free or that all venue layouts will be fully optimised.
To the maximum extent permitted by law, our total liability for any claim arising from the supply of goods or software is limited to the amount you paid for the specific item in question. We are not liable for indirect losses, including lost revenue, event cancellation costs, or damage to third-party property, unless caused by our gross negligence.
Either party may terminate a service agreement with 14 days' written notice. We may update these terms from time to time; the latest version will be posted on this page and will apply to all new orders placed after the update date. Continued use of our services after a change constitutes acceptance of the revised terms.