We process the details you enter into our inquiry forms: company name, contact person, email address, phone number, and the message describing your staging or furniture requirements. When you use our space-planning software, we may also receive technical data such as browser type, device identifiers, and usage events tied to layout sessions.

Your information is used to respond to equipment availability questions, prepare bulk furniture quotes, schedule venue logistics consultations, and provide access to space-planning software demos. We do not use submitted data for unrelated marketing or pass it to third parties for their own purposes.

Our site uses cookies to remember session preferences and to measure how visitors navigate the equipment catalog and software documentation. Analytics events are aggregated and do not identify individual users. You can disable cookies in your browser, though some interactive features may then behave differently.

We rely on hosting providers, email delivery services, and form processing tools to operate the site and respond to inquiries. These processors act on our instructions and are bound by data protection agreements. We do not sell or rent your information to any external party.

Inquiry messages and related correspondence are retained for as long as needed to complete your project or to meet legal and accounting obligations in Malaysia. After that period, records are deleted or anonymized. Technical logs are kept for a shorter window, typically under twelve months.

You may request a copy of the personal data we hold about you, ask for corrections, or request deletion where applicable under GDPR or CCPA standards. You can also withdraw consent for optional communications at any time. To exercise these rights, contact us using the details below.

We do not publish fake endorsements, fabricated brand affiliations, or false urgency about equipment availability. All staging specifications, furniture quantities, and software capabilities described on this site reflect actual products and services we offer. Any claims about delivery timelines are estimates subject to venue conditions.

For privacy-related questions, data access requests, or concerns about how your information is handled, email info@cosyweddingplanner.com or call +60 16 274 1373. Our office is located at Jalan Stampin, Kuching, Sarawak, 93000, Malaysia. We respond to privacy inquiries within fourteen business days.

This policy was last revised on 15 January 2025. We review it whenever we introduce new data processing activities, change our third-party processors, or update our logistics and software offerings. Continued use of the site after a revision constitutes acceptance of the updated terms.